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Store Management

Step outside the cubicle and embark on a leadership journey where you will gain experience developing teams, executing merchandising strategies, and consulting key business partners on strategic initiatives to drive sales growth In the Store Management Executive Development Program, you’ll learn what it takes to be a successful store manager at Macy’s, and you’ll do it in a position of high visibility and substantial responsibility.

The Store Management Executive Development Program (EDP) is a series of rotational experiences designed to develop the leadership, strategic planning, and communication skills necessary to run a multi-million dollar retail business and enable rapid career progression. Through personalized learning experiences and on-the-job training, you’ll develop a global and strategic view of the retail landscape and prepare to rise through the ranks of a Fortune 500 company.

Throughout the program, you will be exposed to several key functions including Sales Manager, Merchandise Team Manager, and District Merchant that will prepare you for advanced leadership opportunities. You will be paired with mentors in each rotation who will provide development and personal attention to drive your success in the program. EDP trainees are given a clear path to advancement with the expectation that you will become a senior leader at Macy’s.

A Day in the Life

Stores are the foundation of Macy’s, putting a face—and experience—to our brand. Needless to say, there is a lot that goes into running a Macy’s store. Check out how a day might go for you as a member of the Store Management team.

Locations & Start Dates

With hundreds of stores located across America, our Store Management Executive Development Program is offered nationwide. Opportunities are offered in major markets across the country. The program starts mid-summer.

Training

Throughout your 2 ½ year rotational experience, you will have a variety of training on how to drive sales through effective leadership, develop merchandising strategies and new initiatives and by being part of the District Team who impacts the business through strategic decisions. The rotational aspect of the program allows you to move through various leadership roles within the Stores Organization. You will be paired with a peer mentor through each rotation who will take time to help you learn the business and develop the skills necessary in each job. You will also have a Senior Leader mentor who will support your development through the entirety of the program. You’ll transition into training and placement in multiple roles, testing and fine-tuning your management skills and business acumen. At the end of the program you will be placed into a leadership role within a store where you will be able to exhibit the skills you have learned throughout your time in the Executive Development Program. Supplemental learning courses are always just clicks away via our virtual Talent Center.

The Stores EDP Program Path

Impact

Sales Manager Rotation: You will coach and develop a team of approximately 10 to 20 associates, helping to create a customer-focused selling environment. You’ll have the opportunity to drive sales and profit through a range of activities. Some of the key responsibilities include: hiring & developing talent, helping to run the daily operation of our stores, and empowering your team to deliver on our customer service promise. You will also analyze business trends and make decisions to drive sales growth in partnership with your team. With a flexible schedule that includes your regular preferences, you are able to maximize both work/life balance and the ability to run your business effectively.

Merchandise Team Manager Rotation: As you shadow a Merchandise Team Manager, you will be an integral part of understanding and planning merchandising initiatives to drive a business. Merchandise Team Managers drive and exceed sales goals by developing and executing strategies while determining new business–driving opportunities. Key responsibilities include optimizing product placement, and inventory on the sales floor, analyzing business trends, ensuring accurate pricing and signage, and leading a team.

District Merchant Rotation: The final rotation is focused on shadowing a District Merchant. District Merchants are responsible for driving a particular category of business across multiple stores in a District. By being a district executive you will have the opportunity to consult stores through merchandise execution strategies and recommend solutions to grow the business. You will become the subject expert for the category and influence changes to brand assortments that reflect specific customer preferences. District Merchants are highly analytical and fully understand the competitive landscape as well as local market trends across the district.

Career Growth

This program was designed with you in mind – offering the kind of growth that only comes from real-world experience. Over 2 ½ years, the EDP will jump into three roles, getting the inside scoop on all aspects of our stores organization. That’s how you’ll gain valuable experience in the areas that matter most - helping you develop the skills, understanding and confidence you’ll need to be a next generation leader at Macy’s.

The Rotational Experience includes:

Sales Manager - approx. 14 months

Merchandise Team Manager (MTM) – approx. 8 mos.

District Merchant – approx. 8 mos.

What is Store Management?

A store executive is a businessperson who is responsible for the day-to-day management of a retail location or department. Store executives are accountable for the financial results of their location or department and achieve results primarily through the management and development of their teams. Their teams can number from 15 to several dozen direct-reports. Macy’s Store teams are comprised of many important functions including Sales Managers, Support Managers (Merchandise Team Manager, Operations & Asset Protection, Human Resources, and Visual) District Merchants, and Store Managers.

Store Management Executive Development Program

The Store Management Executive Development Program is designed as a three rotation experience to prepare you for a leadership role within the Stores Organization. Below are examples of the roles available for someone who pursues a career within the Stores Organization. You will have exposure to each role throughout the program.

Sales Manager
~ 14 Months

Merchandise Team Manager
~ 8 Months

District Merchant
~ 8 Months

Drive the business of a multi-million dollar department store by leading and motivating the selling team, developing and managing the selling and service environment and presenting an inviting sales floor for maximizing the customer experience. This role will develop leadership skills and help you understand business acumen and how to drive success amongst your team.

Supervise the merchandising and support functions for a designated group of departments in the store while focusing on merchandising initiatives and identifying business opportunities to drive sales growth. This role will develop product merchandising skills, advanced business acumen and a thorough understanding of store operations.

Drive sales and margin within a district of stores through hands-on merchandising execution as well as coaching and development of in-store selling capability. Ensure that Store Management has an effective coaching process in place; observe and review coaching tools during store visits; surface opportunities for improvement to Store Management. This role will develop skills in talent management, business acumen and the analytical skills needed to execute merchandise processes.

Merchandise Team Manager

Now it’s time for you to practice and apply all the skills you learned throughout the EDP rotations as a Merchandise Team Manager. You will be supervising the merchandising and support functions for a designated group of departments in the store while focusing on merchandising initiatives and identifying business opportunities to drive sales growth.

District Merchant

Drive sales and margin within a district of stores through hands-on merchandising execution as well as coaching and development of in-store selling capability. Ensure that Store Management has an effective coaching process in place; observe and review coaching tools during store visits; surface opportunities for improvement to Store Management.

Assistant Store Manager

Assist the store manager in directing all activities related to a strong selling environment, customer service, merchandise flow, expense management, shortage prevention and sales support for a multi-million dollar store.

VP Store Manager

Oversee all aspects of running a profitable store location. Set the tone and lead your team in driving sales, customer service, merchandise assortment and presentation, expense management, people development and sales support.

District Vice President

Drive sales and profit in a district of stores by creating a high performing, engaged organization with superb execution of merchandising priorities, outstanding customer service, selling capabilities and customer loyalty.

Regional Director of Stores

Drive sales and profits for a region of 60 to 120 stores by providing leadership, support and direction. Collaborate with the field merchant teams and the NYC Central Merchant organization to identify localization efforts.

Chief Stores Officer
Qualifications

First things first, you will need a bachelor’s degree from an accredited university by the time you start with us, and a minimum cumulative 3.0 GPA is preferred. All majors will be considered for this opportunity.

Some qualities that we seek in candidates include Intellectual curiosity, a positive attitude, and self-motivation. Beyond that, you should have a sincere passion for engaging people—and the communication and organizational skills to match. Managing a team also calls for leadership experience that includes ability to solve problems and drive results through others, strong business acumen and the ability to execute plans and strategies, and a curiosity about developing a modern retail business.

Macy’s Snapshots

Store Management

The people are real. The places are real. The photos are real. Making this your perfect opportunity to go behind the scenes and get a genuine glimpse of Macy's Store Management inner workings.