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Welcome to the Team. Be Prepared to Win.

Macy’s is a team. A consistently winning team. And we want you on it. Once you are, you’ll be working side-by-side with some very accomplished players. Smart, experienced people with insights, knowledge and expertise you’ll want to learn and put to use.

Here’s Macy’s Executive Management lineup. Give their career stories a look. Chances are, you’ll see your own talents and ambitions in them.

Executive Management Team

Jeff Gennette

President and Chief Executive Officer

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Jeff Gennette’s bio

President and Chief Executive Officer

Jeff Gennette was elected president and chief executive officer on March 23, 2017. Prior to CEO, Gennette was president of Macy’s, Inc. since March 2014. Previously, he was chief merchandising officer of Macy’s, Inc. (formerly known as Federated Department Stores, Inc.), a position to which he was appointed in February 2009.

From February 2008 to February 2009, Gennette served as chairman and CEO of Macy’s West in San Francisco.

Gennette began his retail career in 1983 as an executive trainee at Macy’s West. He held positions of increased responsibilities, including vice president and division merchandise manager for men’s collection and senior vice president and general merchandise manager for men’s and children’s. In 2004, Gennette was appointed executive vice president and director of stores at Macy’s Central in Atlanta. During his career, Gennette also served as a store manager for FAO Schwarz and director of stores for Broadway Stores, Inc. From February 2006 to February 2008, Gennette served as chairman and chief executive officer of Seattle-based Macy’s Northwest.

Gennette serves as a trustee of the Brooklyn Public Library, a position to which he was appointed by Mayor Michael R. Bloomberg. He has been honored by various organizations, including the Ronald McDonald House of Greater New York.

Gennette, a native of San Diego, is a graduate of Stanford University.

Gennette resides in the New York City area.

Timothy G. Baxter

Chief Merchandising Officer

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Timothy G. Baxter’s bio

Chief Merchandising Officer

Tim Baxter was named chief merchandising officer of Macy’s, Inc., in February 2015 after serving as executive vice president and general merchandise manager for ready-to-wear since April 2013. For more than 23 years, he has served in a variety of merchant roles for Macy’s and The May Department Stores Company (acquired by Macy’s, Inc., in 2005).

Baxter began his career as an executive trainee and assistant buyer at L.S. Ayres in Indianapolis in 1991 and has served in roles of increasing responsibility in a wide range of merchandising categories. He led Macy’s fashion office, multicultural business development and licensed business from March 2012 to April 2013.

Elisa D. Garcia

Chief Legal Officer

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Elisa D. Garcia’s bio

Chief Legal Officer

Elisa D. Garcia joined Macy’s, Inc. in September 2016 as chief legal officer. She serves as the company’s chief legal counsel and secretary to the board of directors, and oversees law department functions located in Cincinnati, St. Louis, Atlanta, San Francisco and New York.

Prior to joining Macy’s, Garcia had 16 years of broad-ranging experience as a corporate general counsel for major consumer-facing companies. She joined Office Depot, Inc., in 2007 as executive vice president/general counsel and secretary, and became chief legal officer in 2013. Before joining Office Depot, she served as executive vice president/general counsel and secretary of Domino’s Pizza, Inc. Earlier in her career, Garcia served as regional counsel, Latin America for Philip Morris International, international and corporate counsel for GAF Corporation, and a corporate finance associate with the law firm of Willkie Farr & Gallagher.

A native of New York City, Garcia earned a law degree from the St. John’s University School of Law in New York. She holds bachelor’s and master’s degrees from the State University of New York at Stony Brook.

Robert B. Harrison

Chief Omnichannel Officer

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Robert B. Harrison’s bio

Chief Omnichannel Officer

Robert B. (R.B.) Harrison became Macy’s chief omnichannel officer in January 2013 after serving as the company’s executive vice president for omnichannel strategy since July 2012. In addition to his role managing the development of strategies to closely integrate the company’s stores, online and mobile activities, Harrison is responsible for the company’s systems and technology, logistics and related operating functions.

Harrison began his career at Kaufmann’s in 1986 as an accounting analyst and served in positions of increasing responsibility before becoming vice president and controller of Kaufmann’s. He has also served as senior vice president of finance of the Meier and Frank division before it merged with Robinson’s-May.

He became Robinsons-May senior vice president and chief financial officer in June 2002 and chairman of Robinsons-May in October 2004. Harrison became president and chief operating officer of Macy’s Northwest in February 2006 following Macy’s, Inc.’s acquisition of May Company Department Stores.

Karen Hoguet

Chief Financial Officer

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Karen Hoguet’s bio

Chief Financial Officer

Karen Hoguet was elected chief financial officer of Macy’s, Inc. in February 2009. Hoguet joined the company in 1982 as a senior consultant in marketing and long-range planning after working with the Boston Consulting Group; she has served in a range of financial management capacities, including senior vice president for planning and treasurer of the corporation. She became senior vice president and chief financial officer in 1997 and executive vice president and chief financial officer in May 2005 before assuming her current position.

Jeffrey A. Kantor

Chief Human Resources Officer
Chief Stores Officer

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Jeffrey A. Kantor’s bio

Chief Stores Officer

Jeff Kantor was named chief stores officer in February 2015 after serving as chairman of macys.com since February 2012. He had been macy’s.com president for merchandising since August 2010. Before that, he was Macy’s president, merchandising for home since May 2009; from February 2006 to May 2009, he was president for furniture for Macy’s Home store.

Kantor was president of the Hecht’s/Strawbridge’s division of the May Company Department Stores Company when it was acquired by Macy’s, Inc. in 2005. His previous roles at May Company included senior vice president and general merchandise manager for cosmetics, accessories, dresses, suits, intimate apparel and hosiery at the Boston-based Filene’s/Kaufmann’s division. Kantor joined Filene’s in Boston in 1981 as an assistant buyer for men’s.

Molly Langenstein

Chief Private Brands Officer

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Molly Langenstein’s bio

Chief Private Brands Officer

Molly Langenstein was promoted to chief private brands officer in February 2015 after serving as executive vice president for men’s and kids at Macy’s Private Brands since April 2014.

Previously, she was Macy’s executive vice president for fashion and new business development and general merchandise manager for categories appealing to customers in the Millennial generation.

Her 30-year merchandising career has included assignments as general merchandise manager for men’s and kids at Macy’s Florida (Miami), for Millennial at Macy’s West (San Francisco), and for ready-to-wear at Macy’s North (Minneapolis) since joining Miami-based Burdines in 1985. Langenstein also served briefly as a merchandising executive at May D&F.

Richard Lennox

Chief Marketing Officer

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Richard Lennox’s bio

Chief Marketing Officer

Richard A. Lennox joined Macy’s, Inc. in September 2016 as chief marketing officer, with responsibility for Macy’s omnichannel market presence and strategy, including brand, promotional, store, digital and events marketing activity.

Prior to joining Macy’s, Lennox served as senior vice president and chief marketing officer of Toys “R” Us since 2014, with responsibility for all components of marketing strategy for the company’s portfolio of brands. This included leading the development of brand strategy and optimizing the company’s marketing and digital presence to drive sales growth and customer loyalty.

For the five years prior to Toys “R” Us, Lennox was executive vice president/chief marketing and e-commerce officer at Zales Corporation, where he was instrumental in the development of the company’s strategic business plan and marketing approach across channels.

From 1992 to 2009, Lennox was a senior-level executive and strategist at J. Walter Thompson, where he led the De Beers Group, overseeing all operations for its U.S. marketing function, as well as new product and business development. Lennox served as JWT’s executive vice president/U.S. marketing director for De Beers. In his tenure with JWT, Lennox also was account leader for major brand clients, including Kellogg’s, Nestlé, Unilever and Warner Lambert.

Lennox hold a bachelor’s degree from Reading University in Berkshire, England.

Justin MacFarlane

Chief Strategy, Analytics and Innovation Officer

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Justin MacFarlane’s bio

Chief Strategy, Analytics and Innovation Officer

Justin MacFarlane joined Macy’s, Inc. in February 2016 in the new role of chief strategy, analytics and innovation officer, with responsibility for Macy’s strategic development, consumer and customer research, data analysis, innovation and development of future new business opportunities. MacFarlane previously was with ANN INC., a company he joined in 2010 as senior vice president for corporate strategy with responsibility for strategic planning, consumer insights and research, and execution of enterprise strategic initiatives. Previously, he served in a number of senior-level roles in leading consulting firms, including leadership roles in the global retail practices of AlixPartners and Kurt Salmon Associates.

MacFarlane holds a bachelor’s degree from Babson College and an MBA from Duke University. He lives in the New York City area.

Patti H. Ongman

Chief Planning Officer

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Patti H. Ongman’s bio

Chief Planning Officer

In January 2015, Patti Ongman was promoted to Macy's chief planning officer. In this role, she is responsible for centralized merchandise planning and assortment allocations by store, as well as the district/region merchandise planning structure and function that supports the signature My Macy’s localization strategy. Ongman also is responsible for financial planning.

Previously, Ongman was executive vice president for omnichannel strategy. Before that, she served for more than three years as executive vice president and general merchandise manager for handbags, accessories and intimate apparel, and for two years as executive vice president and general planning manager for cosmetics and shoes.

Ongman joined Macy’s in 1979 as a sales manager at Davison’s in Atlanta and has served in a wide variety of roles across multiple families of business, including as a general merchandise manager for ready-to-wear at Macy’s West and Macy’s Northwest, regional vice president at Macy’s Home Store and store manager at Macy’s West.

Tony Spring

Chairman and Chief Executive Officer, Bloomingdale’s

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Tony Spring

Chairman and Chief Executive Officer, Bloomingdale’s

Tony Spring became chairman and chief executive officer of Bloomingdale’s in February 2014 after serving as president and chief operating officer of Bloomingdale’s since 2008. He is responsible for all Bloomingdale’s stores as well as the company’s marketing, creative services, finance, operations and restaurants.

Spring began his Bloomingdale’s career in 1987 as an executive trainee in the White Plains, New York store; over the next eight years, he assumed positions of increasing responsibility in the home furnishings area before being promoted to senior vice president for home furnishings.

In 1998, Spring was promoted to executive vice president for marketing; and in 2003, added bloomingdales.com, Bloomingdale’s by Mail and restaurants to his responsibilities. In 2004, Spring was named senior executive vice president responsible for marketing, Bloomingdale’s Direct and restaurants. A year later, he was promoted to senior executive vice president and director of stores, with additional responsibility for Bloomingdale’s shopping services and creative services.

Terry J. Lundgren

Executive Chairman

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Terry J. Lundgren’s bio

Executive Chairman

Terry Lundgren is executive chairman of Macy’s, Inc. and chairman of the board of directors, roles to which he was elected on March 23, 2017. Previously, Lundgren was chairman and chief executive officer of Macy’s, Inc. since January 2004, and also served as president and CEO from February 2003 to March 2014. Prior to 2003, he served as president and chief merchandising officer since May 1997.

Lundgren began his retailing career in 1975 as a trainee with Bullock’s, a Los Angeles-based division of Federated Department Stores, Inc. (now Macy’s, Inc.). He held positions of increasing responsibility over the next decade in buying, store management and human resources, as well as serving as the division’s director of stores and, in 1984, was named senior vice president and general merchandise manager. In 1987, he was named president and CEO of Bullocks Wilshire, then the most upscale and high fashion chain of specialty department stores owned by Federated.

Lundgren left Federated after its acquisition by the Campeau Corporation in 1988, joining Neiman Marcus in Dallas, TX, as executive vice president and shortly thereafter was named chairman and CEO. He returned to Federated in April of 1994 as chairman and CEO of the Federated Merchandising Group. Through significant acquisitions over the following 18-months, Federated more than doubled its size.

In his capacity as chief merchandising officer, Lundgren was credited with effectively easing the merger of Federated’s and Macy’s merchandising functions, and initiating the strategic development and marketing of a strengthened private brand program within Federated.

As chief executive officer, Lundgren led Federated’s acquisition of The May Department Stores Company in August 2005, again nearly doubling the size of the company. Today, Macy’s, Inc. is a premier national omnichannel retailer with more than 800 Macy’s and Bloomingdale’s department stores in 45 states, the District of Columbia, Guam, Puerto Rico and Dubai. In addition, Macy’s, Inc. operates Bluemercury, a specialty beauty and spa retailer with100 stores in 20 states.

Lundgren was named one of the Top 30 CEOs in the world by Barron’s in 2015. He was WWD’s “Newsmaker of the Year” in 2014 and is the recipient of the Deming Cup by Columbia Business School for distinction in leading continuous improvement.

Lundgren is a native of Long Beach, CA, and a graduate of the University of Arizona where he gave the commencement address to the graduating class of 2000 and was awarded the Honorary Doctor of Laws degree. Lundgren is an active supporter of The Terry J. Lundgren Center for Retailing at the University of Arizona. He was also awarded the honorary Doctor of Commercial Sciences degree from Suffolk University in 2001. He has been presented with many business recognition awards and has served as dinner chairman or as honoree for numerous retail industry organizations and charities, including Carnegie Hall, MoMA, BRAG, the Fresh Air Fund, American Jewish Committee, Breast Cancer Research Fund, Ronald McDonald House, NOW Legal Defense, Parsons School, Fashion Institute of Technology and the Ovarian Cancer Society. Lundgren currently serves on the boards of the Federal Reserve Bank of New York, The Procter & Gamble Company, Carnegie Hall and the National Retail Federation (NRF). He is a former board member of Kraft Foods Inc. and has participated in numerous charitable and civic efforts. He has served as co-chairman of the Partnership for New York City, and chairman of the National Minority Supplier Development Council, NRF and the American Society of Corporate Executives. Lundgren currently serves as chairman of the Economic Club of New York and co-chair of the American Heart Association – CEO Roundtable.

Lundgren has two daughters and resides in New York City with his wife, Tina.

Macy’s Snapshots

The people are real. The places are real. The photos are real. Making this your perfect opportunity to go behind the scenes and get a genuine glimpse of Macy’s inner workings.