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Infrastructure and Support

Want the big picture? Then the Infrastructure and Support Executive Development Program is the place to be. Because by learning the finer points of designing and supporting network systems, the big picture comes into sharp focus.

As part of the team that manages the total technology infrastructure, develops information systems and analyzes their performance and procedures, you’ll be a key player in moving a Fortune 500 company even further up the list. And making the big picture even bigger.

Locations and Start Dates

Our Infrastructure and Support Executive Development Program is offered at our Macy’s Systems and Technology locations in Atlanta, GA, Lorain, OH, and Mason, OH. Classes start in throughout the year based on business need.


Professional development begins on day one with a combination of structured, hands-on, and classroom-style learning. During the first phase of the program, you will spend some time with a mentor assigned by your manager to assist in leadership best-practices and help you grow through continuous constructive feedback. You’ll spend the your first few months with your team shadowing and learning. Every two weeks you will meet with your fellow EDP trainees in sharing your experiences and learning leadership and presentation skills from our Learning and Development team. Every quarter, you will attend the Executive Speaker Series where you will hear an executive or team present on the projects they are currently working on. You will continue to learn every day as you work through problems and projects. Supplemental learning courses are always just clicks away via our virtual Talent Center.


In this role, you will have the opportunity to understand the big picture and to learn the finer points of designing and supporting network systems. You will develop information systems, analyze systems and procedures, and manage the technology infrastructure of the entire organization. You will assist in researching and developing information systems, gain insight into analyzing systems procedures and techniques and will see how a business plan is translated into a defined business process.

Career Growth
Tech Star Executive Development Program
Analyst I
Analyst II
Senior Analyst
Systems Specialist - IFS
Infrastructure Architect

First things first, you will need a bachelor’s degree from an accredited university by the time you start with us, and a minimum cumulative 3.0 GPA is preferred with a major in Information Systems, Business Administration or closely related.

We’ve also determined a few qualities that we seek in candidates. Intellectual curiosity, a positive attitude, and self-motivation are a great start. We are also looking for leadership experience that includes professional business ethics, assertiveness, and an aptitude for helping others solve problems. Knowledge of LAN/WAN management, network monitoring, connectivity, and infrastructures is essential. You will also need knowledge of CISCO technology and Windows OS.

Macy’s Snapshots


The people are real. The places are real. The photos are real. Making this your perfect opportunity to go behind the scenes and get a genuine glimpse of Macy's Technology inner workings.